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How to Become a Go-To Person Within a Consulting Firm

Steve Shu Consulting

For one firm I worked for, I came up with “standard” framework approach for doing business plan analyses for municipal wireless deployments. My team also created an approach for doing wireless spectrum valuation. Play a key role in developing new intellectual property or approaches for the firm.

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How Customer Service Can Turn Angry Customers into Loyal Ones

Harvard Business

Using data from Twitter (where one of us works), we designed an experiment to study customer service interactions in two industries that generate a significant number of customer service complaints: airlines and wireless carriers. We offered a similar exercise for wireless service customers. from March 2015 to April 2016.

Wireless 133
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Looking for a Wireless Connection at The Airport?

Chad Barr

The post Looking for a Wireless Connection at The Airport? TravelPost.com has a great guide on their web site listing WiFi spots in over 200 airports in the US and almost 100 international airports. Click here to view the actual guide. appeared first on The Chad Barr Group.

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The Role of 5G in Online Sports Betting

Tom Spencer

5G networks are a promising wireless technology that online bookmakers and sports betting operators should factor into their business strategy. This article discusses what this wireless technology is about, some of the advantages 5G offers, and the future direction of 5G as it relates to online sports betting. But, what is 5G?

Sports 78
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A Smarter Way to Reduce Customer Defections - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

A McKinsey report estimated that reducing churn could increase earnings of a typical US wireless carrier by as much as 9.9 ” During their research, Gupta and Lemmens applied this method of more precise customer targeting to a major US wireless carrier—a company not identified in the study.

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Digitalization of Aerospace Engineering: Main Difficulties and Ways to Overcome Them

Epicflow

Cybersecurity involves a variety of solutions – network, application, endpoint, content, cloud and wireless security solutions. Here are some useful tips on improving cybersecurity. . Take a comprehensive approach to cybersecurity. . Being combined, they create strong protection against next-level threats. .

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Using IoT Data to Understand How Your Products Perform

Harvard Business

Since 2011, General Electric has publicly stated it would spend more than $1 billion on developing sensors, wireless devices, and related software to install on its aircraft engines, power turbines, locomotive trains and other machinery. For example, Procter & Gamble has had an electronic toothbrush with wireless sensors for two years.